Engraving Plus wedding bridal party gifts & accessories, bomboniere, invitations & event stationery,
wedding and event gifts and favours, 
baby gifts, awards, special occasion gift ideas!

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Tuesday ,March 09, 2021
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What if I don’t want to pay by Credit Card on the website? There are no bank account details or information for me to pay for my order?

Money Order or Direct Deposit are also acceptable methods of payment. If you select "Cash in Advance" as your method of payment at the checkout, we will send you an email with our Bank Account details for Direct Deposit payment, and also a Credit Card Authorisation Form {if you do not wish to provide your credit card details over the internet}. We email these details after receiving your order just incase any adjustments to the delivery charges or overall order are required prior to the payment being made. This reduces the confusion of refunds or additional payment requirements.


How long will my order take?

Most orders are despatched within 5 to 10 business days, though bulk orders may take up to 15 business days to despatch. Chocolates and almonds may also take between 5 to 10 business days as these are ordered in especially for your order to ensure they are the freshest they can be, direct from the manufacturer. Invitations and stationery may take longer depending on the design, and we will usually require 3 to 12 weeks for full production, depending on quantity and/or intricacy {from final approvals and payment received. Wedding and Holiday Seasons may increase lead times for invitations and stationery items}. If you require your order earlier than our advised standard lead times, please ensure to let us know in your order comments or feel free to call or email us to check first if you wish. We will do everything we can to assist with your delivery requirements {priority orders are available on application, and may incur additional fees if after hours work will be required to meet your needs}. We also make sure to keep you fully updated with scheduled engraving and/or despatch times throughout the ordering process. Full, more detailed, information can be viewed on our "Delivery" page.


How much does delivery cost?

Delivery within Australia will normally be via Courier or Australia Post. Freight options are offered on checkout based on the delivery address. As our website is not setup to automatically calculate delivery fees (as we have found this to be inaccurate in the past), if the delivery option selected will not suit or fit the items/s purchased, we will contact you with suitable options for your consideration within up to 1 business day.

If you are unsure which delivery option to select on checkout, or delivery required is outside of Australia, simply select "PLEASE QUOTE" and we will contact you with suitable options for your consideration within up to 1 business day.

Larger orders may be sent in a large parcel, or multiple parcels via a Courier or Australia Post and will incur further delivery charges. Any such required adjustment will be communicated to you prior to despatching your order and charging you. If you do not agree to the additional delivery charges, you may cancel your order.

You are welcome to organise your own courier for collection (protective packaging fees may apply, and will be advised to you on application), or to pick up your order from O'Connor WA address (by appointment/on request).

If we are advised by you that your order is urgent, we may also suggest Express Post delivery option, or a faster delivery service for fastest delivery timing. If approved by you, the delivery charge will be adjusted to the new express post/fast delivery charge when we manually process the payment for your order in our studio. Our standard lead time of 5 to 10 business days for order despatch will still apply, unless earlier despatch timing is requested and available. 

Full, more detailed, information can be viewed on our "Delivery" page.

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Order collections are
available by appointment from
Bibra Lake WA

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Engraving Plus wedding bridal party gifts & accessories, bomboniere, invitations & stationery, event gifts and favours, baby gifts, Zippos, awards, special occasion gift ideas!

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