Engraving Plus wedding bridal party gifts & accessories, bomboniere, invitations & event stationery,
wedding and event gifts and favours, 
baby gifts, awards, special occasion gift ideas!

Search for...
Tuesday ,October 24, 2017
Order Process

When you place an order with Engraving Plus Invitations and Gifts {Goldkis Pty Ltd} Online Shopping, you will receive a customer welcome email {containing your login information for your future reference} and a Pending Order email. The Pending Order email will provide information about the products and engraving you have ordered for your records.


If you have requested to receive a digital engraving layout, this may take up to 2 business days to provide, as advised on the product ordering page. Your layout/s will be digitally recreated in our studio and emailed to you for viewing and approval, or to request further adjustments to the layout {to avoid additional delays caused by layout adjustments, please ensure to provide your best description of your layout requirements in the comments section on the product ordering page, or please feel free to email through your description/diagram/images etc, with your Order ID number as the email Subject for our fastest order match}. We will also advise if any adjustment is required for delivery charges, if there is a delay in supplying an item in your order, and Cash In Advance payment options {if selected by you on checkout}. Once your digital engraving layout is advised as approved by you, any additional delivery charges or order adjustments are finalised/approved {if required}, and payment advice has been received {if paid by "cash in advance"}...

We then email you to advise when your order is scheduled for despatch and delivery, and update your online order status as "paid".

Once despatched, your online order status is updated as "despatched", also included is; the date it was despatched, the online tracking link, and the tracking number.


If you have NOT requested to receive a digital engraving layout, an additional email will be sent if; any adjustment is required for delivery charges, or if there is a delay in supplying an item in your order, and Cash In Advance payment options {if selected by you on checkout}. Once your payment advice has been received {if paid by "cash in advance"}, and you have approved any additional charges or product adjustments {if required}...

We then email you to advise when your order is scheduled for despatch and delivery, and update your online order status as "paid".

Once despatched, your online order status is updated as "despatched", also included is; the date it was despatched, the online tracking link, and the tracking number.


Credit card payments are manually processed in our studio, and are not processed online. We do not process the payment on your credit card until your order has been finalised and scheduled for despatch.

An EFTPOS receipt can be issued with the delivery of your order if your payment is via credit card if you request this when placing your order. We can also issue detailed receipts for GST purposes on request.

If, for any reason, you require communication another way {ie. phone} please advise in the comments section of the checkout pages. 

Any adjustments required for your order, prior to commencement, must be confirmed in writing; email, fax or letter.


Shop Engraving Plus...

Home Page
Bomboniere, Bonbonniere, Favours
Bridal Party Wedding Gifts
Wedding Bridal Accessories
Table, Reception Decorations
Engraved Invitations, Stationery
Barware, Drinkware
Zippo Lighter
Award, Trophy, Plaque, Medal
Name Badges
Corporate Gifts
Baby Gifts
Gifts for Her
Gifts for Him
Valentine's Day Gifts
Engagement Gifts
Anniversary Gifts
Medical ID Jewellery
Information...

About Engraving Plus
FAQ's
Payments
Order Process
Delivery
Satisfaction Guarantee
Engraving Information
Privacy & Security
Terms of Use
Wedding Directory
Business Directory
 



Engraving Plus Invitations & Gifts

Mobile: 0419 780 100 {Natalie ~ Manager}

admin@engravingplus.com.au

NATIONWIDE AND WORLDWIDE DELIVERY

Order collections are
available by appointment from
North Fremantle, WA area



Visit and like us on Facebook to receive up-to-date information, offers & specials as they happen...

Engraving Plus wedding bridal party gifts & accessories, bomboniere, invitations & stationery, event gifts and favours, baby gifts, Zippos, awards, special occasion gift ideas!

Genuinely Australian | www.engravingplus.com.au, Goldkis Pty Ltd | Copyright © 2000-2017 |Privacy Statement|Terms Of Use